Appointments

For any consultation, don't forget to bring :

• your identity card ;
• documents certifying your rights to the covering of medical costs (if applicable) ;
• a means of payment (Bancontact/Mister Cash card or bank card with Maestro function) ;
• results of exams already conducted.

Late consultations :

To ameliorate our service, the polyclinic Madeleine Lejour (Horta site) is open on Tuesday and Thursday till 19:30.

Make an appointment :

Appointments are taken by phone, in person, or via our online form.

N.B. : Our phone lines are sometimes very busy. A recorded message will tell you your position in the waiting queue and the estimated waiting time. Thanks for your understanding.

Appointment reminder :

We have set up a system which allows to remind you of your appointment by SMS or by an automated message on your telephone.

If you can not come to your appointment :

Please let us know at least 24 hours in advance, so that the time slot can be allocated to another patient. Otherwhise a 30 € fees will be charged to you.
You can notify us by using our online form or our free phone line : 0800/35.088.

Useful contacts to make an appointment.